Privacy Policy

Last updated: 10 November 2020

This Snap4 Service and tools are based on the open source solution Snap4City ( This service and tools here provide information regarding city, area, region, and services that may be or not close to your location, or a location you indicated.
For public data, you can navigate in the area, you can find available services that may be related to: restaurants, bathrooms, WiFi access points, paths, parks, digital location, parking, time schedule of busses, delays on some bus lines, car parks, pharmacies, ATMs, etc.
typically the availablebe services are accessible geo related to transport and mobility, cultural heritage, hospitals, weather, energy, and much more, etc., with images, audio and documents, and also maps, heatmaps, trajectories, paths, itineraries, etc. Most of the data are collected from open data, other data have been ingested according to specific agreements, and loaded by users.
If you are interested in the details, in the Snap4City portal ( you will find documents and pages listing those sources of data. The agreements for data access and exchange are typically private contracts that cannot be exposed.

Snap4 ("us", "we", or "our") operates the domain and related subdomains, eventually mobile App, IOT App and websites (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service and about the usage of the platform by developers.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service aggording to GDPR.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

By accessing to the platform, you are signing and thus giving your consent to the measurements reported in this Privacy Policy document. If you disagree with any part of the terms then you may not access the Service.

Information Collection And Use

Snap4 platform is based on Snap4City open source solution ( that is GDPR compliant. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address, user name connected with specific social network used during the registration process, IOT application, Mobile App, dashboard, IOT devices, annotations, data, poi/MyPOI, KPI/MyKPI, other information ("Personal Information").

Snap4 solution may work for you without your registration. In the latter case, with a limited number of functionalities. At the first glance, if you are interested in having personalized services that may take into account your past activities and/or persona data, or if you are interested in developing your personal IOT/IOE application, dashbord, etc., you need to be registered to the platform. At any moment you can change your profile, you can see that we collected for you, you can download them, you can delegate access to them to other single users or organization of groups, and you can delete them all or just a part of them, you can make them public, in this last case, they are treated anonimously. You can even decide to remove the whole your account. All the data that we collect are accessible for your perusal from your mobile and from the Portal by using your credentials if you are registered. All the data that you authorize us to collect would not be delivered to third party, and will be only used by the system and by platform operators to improve the general services and to provide you assistance and to other in general sense. On the basis of the collected data, statistical data per categories of users will be computed grouping them in large collections without any possibility of reconstructing the single data, the single user profile or trend.

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. it is periodically deleted and not connected to your ID.

In Snap4 platform and service, you can manage your data according to GDPR, this means that your can load data and they are considered private if not elsewere specified. In some cases, you can publish your data and artworks (dashboards, IOT App, etc.) and they are published anonymously. You can also delegate the access to the data and artworks to other users (or, groups, organizations, etc.) but only in view. You can remove the delegation as well as the data. You can request to the system to forget/delete the data and your profile as well. You can also audit the access ate the data you delegated.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from any web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We will NOT employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Snap4 do not guarantee that the Snap4 services and tools will remain in the same form and / or active forever, we also state that we are not responsible for the data you or other parties provided regarding timeline, traffic flow, etc., since they are in some cases provided by third party, or computed on the basis of third party data, and in any case calculated by computer and algorithms. In general, the data you access are not certified and thus you are responsible to their usage only.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites and services that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, even those that are host in our view as Iframes.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 14 ("Children").

We do not knowingly collect personally identifiable information from children under 14. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 14 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at